Some things were never meant to fly, like bad social media executions where customers are left digitally stranded when asking for help. Here's my tale of @USAirways #Fail on Twitter as it occurred leaving SXSW Interactive this year.
Read More
Some things were never meant to fly, like bad social media executions where customers are left digitally stranded when asking for help. Here's my tale of @USAirways #Fail on Twitter as it occurred leaving SXSW Interactive this year.
Read More